There’s no limit. You can refer as many friends and family members as you like. The referral reward is only valid when your friend is a new customer — that is, someone who has never held a Youth Lab Direct membership or made a purchase before.

After submitting the referral form, your nominated friend will receive an email with your unique referral link. When they click the link and successfully purchase a membership using their $50 off code, the referral is tracked. Once their purchase is validated and not refunded or cancelled, the referral is confirmed. When the referral is confirmed, you will receive an email containing your $50 reward.

For every confirmed referral, we aim to notify you via email within 24 hours. This email will include your $50 referral reward along with a unique discount code to use at checkout. Referral codes are valid for 30 days from issue.

No, our referral program is exclusively for first-time Youth Lab Direct customers. Referrals won’t be valid if your friend or family member has previously signed up or made a purchase.

Our referral program is currently only available within Australia.

Youth Lab Direct reserves the right to validate referrals and may decline rewards that do not meet the eligibility criteria. Referrals must be genuine and not self-referred. Full terms available upon request.